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Device Management

How to Power On Your Sensor

  1. Your sensor powers on automatically when it senses your skin. So to power on your sensor, simply put your sensor strap on your chest.
  2. Once the strap touches your skin, the sensor's LED indicator will turn on and off for few seconds to indicate the sensor is on.
  3. To confirm your sensor is pwered on, you can check the sensor's status in the FITIZENS app.

Power on your sensor

To power on the sensor, just simply put it on your chest. Once it touches your skin it will power on automatically

How to Connect Your Sensor

Once you open the FITIZENS app, your sensor will automatically connect to your phone via Bluetooth.

!!! important "Before connecting your sensor" Make sure: - Your sensor is powered on. - Bluetooth is enabled on your phone

Go to How to Connect the Sensor to read the instructions on how to connect your sensor.

How to Replace the Sensor Battery

To replace the sensor battery, open this guide.

How to attach the sensor to the strap correctly

When attaching the sensor to the strap, make sure the FITIZENS logo is oriented correctly: when read from left to right, the right side should be pointing towards the shorter side of the strap. Here you have a visual guide:

Troubleshooting Your Device

Go to Device Troubleshooting for more information.